Every company in every industry had to be innovative and agile during the height of COVID-19. In May 2020, 49.8 million Americans could not work because their employer closed or lost business due to COVID, according to the U.S. Bureau of Labor Statistics. Leaders adapted through crisis by necessity. Adapting amid a crisis is hardly [...]
The leadership dearth across all sectors, especially in healthcare, is destined to become acute in the very near future. Managing consultant Nanette Miner, writing for Forbes in 2019, cited projections by the Bureau of Labor Statistics (BLS) showing that over four in 10 American workers will be over the age of 55 by 2024, and [...]
No matter the industry, it is often challenging for an organization to foster brand loyalty, and healthcare is no different. A 2021 study showed that over 33 percent of patients have no preference when it comes to a healthcare brand and over six in 10 respondents expected their preference to change after the pandemic. Against [...]
In April 2022, the U.S. Department of Health and Human Services extended the COVID-19 public health emergency by another 90 days, the ninth extension since the pandemic first hit American shores in March 2020. That, in combination with a $5 billion provision within a $1.5 trillion omnibus spending bill that received Congressional approval a month [...]
In November 2021, Dr. Lieutenant Colonel Kenji Takano, commander of the U.S. Air Force’s 88th Healthcare Operations Squadron, posed a question that every business leader needs to ask him- or herself: How can we thrive in a VUCA environment? “VUCA” is an acronym developed in the 1990s by the U.S. Army War College that stands [...]
In a February 2022 address, Xavier Becerra, the U.S. Secretary of Health and Human Services, declared that health equity needs to be his organization’s “North Star,” pointing out that healthcare is “more than just mending bones or dispensing pills” and adding: “It's about giving people access to peace of mind, to economic security and to [...]
In July 2021, Nate Warfield, CTO of the cybersecurity firm Prevailion, wrote that healthcare is facing “a full-blown crisis” when it comes to cybersecurity, in a post on the website Threatpost. He offered as an example a breach on Scripps Health San Diego two months earlier, an attack that cost that system nearly $113 million, [...]
As discussed at the Healthcare Information and Management Systems Society (HIMSS) conference in Las Vegas in August 2021, the ongoing pandemic has accelerated the use of healthcare technology – particularly telehealth and remote patient monitoring – furthering the trend toward patient-centered care. According to the website Healthcarefinancenews.com, Tania Elliott, chief medical officer for virtual care, [...]
As I wrote earlier this year for New York Score, the pandemic has forced businesses to innovate like never before. Faced with an unprecedented healthcare crisis -- one that still lingers, over a year after it first devastated the U.S. -- leaders have unearthed solutions, especially in the technological sector, that enabled them to stay [...]
The unprecedented challenges that have befallen businesses throughout the U.S. since the onset of the coronavirus pandemic (and the accompanying economic slump) have made it more clear than ever that emotional intelligence -- EI or EQ, for emotional intelligence quotient -- is an essential part of a leader’s toolkit. Just as essential in times like [...]